March 18, 2018
Crossville, TN
Service Tech said he would be here at 8 AM and he was right on time. Service men cleaned up after themselves and were professional and friendly. [NAME REMOVED]
March 5, 2018
Knoxville, TN
Looks good, works good, feels good
February 26, 2018
Knoxville, TN
I appreciated the time that was taken to come out and be sure I was getting what I needed for my particular situation. I also appreciated when another recommendation was made for shorter hand rails, the change was made no questions asked. Having a family family be normal one day and in need of a variety of items the next such as (ramps, hand rails, etc..), it was nice how quickly 101 Mobility responded and installed. Thank you again.
February 21, 2018
Afton, TN
They asked me about my physic l problems I had but what I would be doing that I would needed help doing and discussed the good and not so good options including price. They did a great job of building and installing the lift unit I ordered..
February 15, 2018
Chattanooga, TN
Fair pricing - prompt service
February 1, 2018
Knoxville, TN
I love the Bruno Chariot. It is easy for me to use and I now have the freedom to go where I want by myself. I have been very impressed with the high level of quality from the people to the product. Everyone at 101 Mobility has been awesome, especially Anna Williams. She has helped me every step of the way. I can't thank her enough. The mechanics did a great job installing the Chariot to their patience with showing me how to operate it to make sure I was doing everything right. Thank-you to all of you at 101 Mobility. [NAME REMOVED]
January 19, 2018
Knoxville, TN
The products work as advertised and the service for a mistake I made was exceptional.
December 31, 2017
Knoxville, TN
Thank you for your efficiency and professionalism.
December 28, 2017
Knoxville, TN
All the staff have been very friendly and helpful. We like the durability of the stairlift.
December 14, 2017
Knoxville, TN
I needed an emergency delivery of a lift chair, and they worked to make sure we got it. Great price, and even better service. I'll recommend you guys anywhere I can!
December 8, 2017
Knoxville, TN
Easy to use and excellent service!
December 5, 2017
Powell, TN
Prompt efficient and informative Prompt as they scheduled and appointment immediately Efficient as they showed up on time and kept us informed during the entire installation process
November 22, 2017
Del Rio, TN
Seem to be good quality.
November 10, 2017
Maryville, TN
the people were very helpful and knowable of there job!!!!
October 29, 2017
Maryville, TN
willingness to get my house guest rolling again on short notice Thanks Brad
October 27, 2017
Madisonville, TN
The service was very quick and the workers cleaned up and did an awesome job training me and my mom.
September 28, 2017
Greeneville, TN
Mobility 101 has been good to work with. They did a great job with the installation and instruction on how to use the stair lift we purchased.
September 22, 2017
Jonesborough, TN
I really appreciated the low key sales approach. I truly just want the facts and that is what was presented to me. The installation was done in a professional manner and the tutorial on how to use the stairlift was complete and to the point. We are very pleased with the lift and thank you all at 101 Mobility.
September 11, 2017
Knoxville, TN
Your guys were clean, courteous, polite - and got the job cone quickly.
September 3, 2017
Knoxville, TN
They do a good job and are customer focused.
September 2, 2017
Luttrell, TN
The men arrived on time and finished our install in proposed time. So far, we are pleased beyond expectations. The Bruno selection has so far met our needs.
September 2, 2017
Oliver Springs, TN
Products easy to operate and works well. Prompt service response.
August 19, 2017
Corryton, TN
It's American made and the installer is local.
August 8, 2017
Louisville, TN
Exactly as described for an excellent price.
August 8, 2017
Lenior City, TN
On time and congenial. The initial install was perfect. Service on check up and repair excellent. My chair was almost two and a half years old before service was needed.
August 7, 2017
Seymour, TN
Product seems very good. Service was very professional. Have not had product long enough to judge quality yet.
August 2, 2017
Loudon, TN
The guys who came to remove our old chair lift were very professional, clean, and meticulous.
July 29, 2017
Maryville, TN
Very professional and seems to be good product.
July 28, 2017
Delano, TN
Very professional and courteous service for annual chair lift maintenance. Brad Deel I think was his name. Very satisfied!
July 20, 2017
Knoxville, TN
You called me for preventative/ maintenance services. My equipment needed it and runs better since.
July 20, 2017
Knoxville, TN
Install set up for this coming Monday. So far all is fantastic. Great experience and personalized service.
July 19, 2017
Crossville, TN
Your staff is very professional, courteous and punctual with their services - the unit is functioning well - only recommendation would be to the manufacturing facility to look at maybe creating units that would take up less space - it is kind of tight on our basement stairs.
July 15, 2017
Knoxville, TN
Efficient and timely
July 14, 2017
Athens, TN
very efficient and knowledgeable
July 14, 2017
Knoxville, TN
The price. The fact that the lifts were in stock and able to be installed within a week. Also, that everything was local.
June 27, 2017
Knoxville, TN
Ann was very excited about the product. She was very helpful to me. I would highly recommend anyone's looking for scooter, stairlifts .To see Ann
June 10, 2017
Johnson City, TN
The young man that came to assess our problem was kind, efficient and seemed to know what he was doing. When the part came in he came an installed it in a timely manner and we are glad he will be taking care of our unit. When the other folks were in charge, it was like pulling teeth to even get them to answer our calls. Keep up the good work!
May 13, 2017
Dayton, TN
The chair lifts have been installed for a year and they are lifesavers. The annual maintenance was just completed and the techs were very professional and polite. Thank you 101Mobility.
May 12, 2017
Powell, TN
Your service was timely and very professional. The equipment installed looks to be top of the line. We really appreciate how your company handled our problem. Thank you very much. [FIRST NAME REMOVED] O. [LAST NAME REMOVED]
May 5, 2017
Bristol, TN
You all got to us quickly and installed the stair lift just when we needed it. We could not take care of my mother without it as we don't have a bedroom and bathroom on the main floor and she cannot do stairs anymore after her stroke. Thank you for all your help! C. D. [LAST NAME REMOVED]
April 30, 2017
Stanhope, NJ
Correctness of orders, rates charged , follow-up
April 30, 2017
Knoxville, TN
The scooter that I needed to rent was available on the day that I needed it. They were very helpful and courteous when I picked up the rental scooter. They even stayed after closing time to help familiarize me with the scooter that I rented.
April 20, 2017
Knoxville, TN
Salesman was thorough with explanations and information. Installers were friendly and informative. After only two days with our stair lift, we are pleased with its functioning.
April 12, 2017
Kingsport, TN
I liked the fact that my request for info was responded to so quickly, questions were answered, Matt was totally professional and polite, and installment was done ver y quickly as well.
April 7, 2017
Knoxville, TN
Quality of products and professionalism of sales and installation team. 101 delivered on installation projections and cost. Will gladly refer them to friends and contacts.
April 6, 2017
Knoxville, TN
Great customer service. Very friendly and helpful. They went out of their way to accommodate our need.
April 5, 2017
Benton, TN
Very good products and excellent people.
March 22, 2017
Kingsport, TN
We have found 101Mobility to be highly professional, honest, and very friendly! We are so glad we found them when we moved and need a stair lift.
March 21, 2017
Knoxville, TN
You are very prompt, thorough,and follow up.
March 19, 2017
Jonesborough, TN
I like the clarity of explanations and the services. Installation workers were excellent.
March 12, 2017
Knoxville, TN
They were able to get a stair lift installed in one day. What else can I say?
March 8, 2017
Jefferson City, TN
Great sales person. Explained everything, answered our numerous questions. We like that the unit is unobtrusive and we like that the seat, arms and foot rest fold up as needed. We like that if power goes out we still have a number of trips on battery life. Looks like a well built product. The installers were also prompt. They explained what they were doing and were very efficient with installation. They fully explained the workings of the stair chair lift prior to leaving. Think my husband will be very pleased & it should make life much easier for him.
March 1, 2017
Powell, TN
Works great!
Jonathon, Chattanooga

It was a great experience to work with your people. The equipment looks good.

Sharon, Knoxville

Thank you — I’m already enjoying the lifts. Should’ve done this two months ago!

John & Patty, Madisonville

Wanted to say thank you again for working with us. You did a great job and we are happy with our new scooter. I think it will solve some problems we were having.
Thanks again

Bob, Knoxville

Just a quick note to tell you how pleased we are with the new Bruno stairlift. The convenience has already made a significant difference…..Thanks for your good service.

Mitch & Jennifer Dunlap

I can’t thank you enough for such a fast response. It was needed now more than ever because Grandmother just went into the hospital but should be home soon. That left Grandfather to get up and down the stairs on his own. We feel so much better about his mobility throughout the house with the new chair (stair lift) which he loves by the way.

Again I want to say thank you for being so responsive and installing the chair literally the same day. Your company and employees exemplify customer service and we will be forever grateful!!!


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